Privacy Policy - DTT Training

1. Introduction

DTT Training ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online training platform, including any related services, features, and content (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account, purchase a course, or contact us, we may collect:

Full name
Email address
Phone number (if provided)
Billing address and payment information
Account credentials (username and encrypted password)
Profile information you choose to provide

2.2 Information Collected Automatically

When you use our Service, we may automatically collect:

IP address and approximate geolocation
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and navigation paths
Course progress and completion data
Referring website or source
Date and time of access

2.3 Payment Information

Payment transactions are processed through our third-party payment processor, Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe's handling of your payment information is governed by their own privacy policy.

3. How We Use Your Information

We use the information we collect to:

Create and manage your account
Process payments and provide access to purchased courses
Track your course progress and issue certificates of completion
Send transactional emails (purchase confirmations, password resets, account notifications)
Send marketing communications (with your consent, which you may withdraw at any time)
Improve our Service, content, and user experience
Analyze usage patterns and trends
Prevent fraud and enforce our Terms of Service
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Essential Cookies: Required for the Service to function (e.g., session cookies, CSRF protection).
Functional Cookies: Remember your preferences such as theme settings and language.
Analytics Cookies: Help us understand how visitors use our Service, including page views, traffic sources, and user behavior.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

5. Third-Party Services

We may share your information with the following types of third-party services:

Payment Processing: Stripe processes your payments securely. Your payment data is handled according to Stripe's privacy policy and PCI-DSS standards.
Email Services: We use email service providers to send transactional and marketing emails.
Analytics: We may use analytics services to understand Service usage and improve the user experience.
Hosting: Our Service is hosted on cloud infrastructure providers that maintain appropriate security measures.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records.

Course completion records and certificates may be retained indefinitely to support verification of credentials.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us.
Data Portability: Request your data in a commonly used, machine-readable format.
Restriction: Request that we limit the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided on our Contact page.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell.
Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide an opt-out mechanism.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To make a CCPA request, contact us using the information on our Contact page. We will verify your identity before processing your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (TLS/SSL)
Secure password hashing
Access controls and authentication requirements
Regular security assessments

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child under 18 has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page.